The Insurance Regulatory and Development Authority of India (IRDAI) has introduced several frameworks to support secure, transparent and digital insurance operations. One such key initiative is the Insurance Self-Network Platform (ISNP).

If you’re an insurer or intermediary exploring digital sales channels, understanding IRDAI ISNP is essential. This guide explains what it is, who needs it, the core compliance requirements, and how to simplify implementation.

At Lumiverse Solutions Pvt. Ltd., we help insurers and intermediaries streamline their ISNP compliance journey through secure, audit-ready, and IRDAI-aligned solutions.

What Is IRDAI ISNP?

ISNP (Insurance Self-Network Platform) is a framework that allows insurers and intermediaries such as brokers, corporate agents, or web aggregators—to sell insurance products online through their own digital platforms, with prior approval from IRDAI.

In simple terms, it is a self-managed online portal where insurance products can be:

• Marketed to prospects and customers
• Sold through secure digital customer journeys
• Serviced via self-service options and assisted workflows

All of this must be done in line with IRDAI’s regulations on security, process controls, data protection, and fair customer treatment.

Why Did IRDAI Introduce ISNP?

IRDAI’s ISNP framework is designed to:

• Promote digital transformation in the insurance ecosystem
• Improve customer experience through seamless self-service journeys
• Ensure security and data protection in online insurance transactions
• Bring standardisation and oversight to digital insurance distribution

Who Needs an ISNP?

You may need to set up an ISNP if you are:

• An Insurance Company (Life, General or Health) selling policies online
• A Corporate Agent or Web Aggregator using digital channels for lead generation and sales
• An Insurance Broker offering digital customer engagement and advisory journeys
• Any Insurance Intermediary expanding distribution using websites, mobile apps, or digital portals

Each of these entities must obtain IRDAI approval before launching their ISNP and must operate in line with IRDAI’s technical, operational, and security guidelines.

Key Requirements for IRDAI ISNP Compliance

IRDAI’s ISNP framework lays down multiple checkpoints around technology, security, process and governance. Some of the core requirements include:

Failing to meet IRDAI requirements can lead to penalties, restrictions on platform operations, or even suspension of the ISNP approval.

Benefits of Implementing an ISNP

When implemented correctly, a compliant ISNP offers strategic advantages:

• ✓ Direct Customer Engagement: Build long-term relationships without depending only on third-party marketplaces.
• ✓ Operational Efficiency: Automate onboarding, proposal management, issuance, and servicing.
• ✓ Regulatory Transparency: Demonstrate compliance through clear logs, reports and structured workflows.
• ✓ Business Scalability: Easily scale to new products, partners and geographies within India.
• ✓ Enhanced Security: Protect customer data and brand reputation with strong cyber security controls.

How Lumiverse Solutions Helps with IRDAI ISNP Compliance

At Lumiverse Solutions Pvt. Ltd., we specialise in delivering end-to-end ISNP compliance and implementation support, so insurance players can focus on business growth while staying safe and compliant.

• IRDAI ISNP Gap Assessment & Readiness Audit
• Vulnerability Assessment & Penetration Testing (VAPT)
• Data Security, Governance & Compliance Consulting
• ISNP Hosting Architecture & Infrastructure Security Setup
• Policy, process and documentation support for IRDAI submissions

We align our solutions with IRDAI’s technical and operational expectations to ensure your ISNP is compliant, resilient, and future-ready.

Conclusion

In an increasingly digital insurance landscape, IRDAI ISNP provides a structured way to reach customers faster, safer and more transparently. However, meeting the compliance bar requires a blend of the right technology, security practices, and regulatory understanding.

Partner with Lumiverse Solutions Pvt. Ltd. to simplify your ISNP journey—from readiness assessment to secure implementation and ongoing hardening.

Let’s build your compliant, customer-first digital insurance platform today.